Privacy Policy
Last updated: October 28, 2026
Who we are
XactInsure (Sunterra Energy Solutions LLC DBA XactInsure) is an independent insurance agency based in Cape Coral, Florida. This policy explains what information we collect on xactinsure.net and how we use it.
What we collect
- Information you give us: name, phone, email, ZIP code and anything you type into a quote request, contact form or chat.
- Form metadata: the page and form the submission came from, a timestamp, and marketing attribution (e.g. UTM parameters) so we can follow up responsibly.
- Basic analytics: pages visited and button clicks, via Google Analytics 4, with IP anonymization handled by Google.
How we use it
- To contact you about the insurance products you asked about, by phone, text or email.
- To prepare the comparisons and quotes you requested.
- To improve the site and measure which pages help people.
AI chat assistant
Our site may offer an AI assistant. Your chat messages are processed to generate a reply; the conversation is not used to train third-party models. Don't share sensitive information (full Social Security number, medical records) in chat — an agent will collect what's needed through secure channels.
Consent records
When you submit a form, we store the consent language shown to you and its version, along with the time of submission, so we can prove what you agreed to.
Text Messaging (SMS) Privacy
We collect your phone number when you provide it in a form on this site, in an ad lead form, or when you call or text us. We use it only to reply to your request, schedule appointments, send seminar RSVP and appointment reminders, and for service follow-ups.
Your mobile opt-in data and consent are not shared with or sold to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with carriers or anyone else beyond what is technically required to deliver your messages.
- Message frequency varies.
- Msg & data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help.
Questions about texting? Email info@xactinsure.net or call (239) 341-9545. Sunterra Energy Solutions LLC DBA XactInsure, Cape Coral, FL. See also our SMS Terms and Conditions.
What we don't do
- We don't sell your personal information.
- We don't share your information with third parties beyond the carriers involved in quoting, and the service providers that operate this site (hosting, analytics, form delivery).
Your choices
Call (239) 341-9545 or email info@xactinsure.net to ask what we hold about you, to correct it, or to ask us to delete it (subject to record-keeping rules that apply to licensed insurance agencies). Text STOP to opt out of texts.
Security
The site is served over HTTPS. Form data is transmitted encrypted and stored access-controlled. No method of transmission is 100% secure, but we limit what we collect to reduce risk.
Contact
Sunterra Energy Solutions LLC DBA XactInsure · Cape Coral, FL· (239) 341-9545 · info@xactinsure.net